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Registering the Death

How to register a death

Knowing what to do when someone dies can be overwhelming and stressful. Registering the death is one of the first steps that you will need to take as this should take place within five days of the passing. However, you may not know how to register a death or what you need to do. 

It is the doctor or hospital who issues the medical certificate that you need in order to register a death. Once you have the medical certificate, you will be able to register the death at a registry office, which should be done in the area where the deceased died. However, if this is not possible, you may need to go to your local registrar. 

In some instances, going to a registrar outside of the area the deceased died could delay arrangements slightly. This is because they will have to forward the declaration to the registrar’s office where the death occurred. In order to register a death, you may need to make an appointment with the registrar in advance.

There are some religions which mean that a body must be buried and the necessary arrangements can be made to respect this.

Who can register a death?

A relative or family member tends to be the person who registers the death of a loved one> However there are a small number of others who can register the death for you. These include:

  • Someone present at the death
  • An occupant of the house where the death occurred
  • An official from the hospital where the death occurred
  • The person making the funeral arrangements

What you need to take with you

When you meet with the registrar for your appointment, you may need to take some documentation with you. These include:

  • The medical certificate signed by a doctor or coroner
  • Deceased’s NHS medical card (if available)
  • Birth and marriage certificate (if available)
  • Council tax bill
  • Driving licence
  • Proof of address
  • Passport

If you are not able to provide these documents, you will need to contact the registrar beforehand to see if they can advise on how to ascertain these documents and which documents you are likely to need at the appointment. 

What will happen when you register a death?

When you register a death, you will be asked some simple questions by the registrar, which will usually only take around 30 minutes. After this meeting you will then be issued with a death certificate.

Extra copies of the registration of death certificate can be obtained for a small fee, which will be needed for legal or financial purposes. Therefore, it may be necessary to have a few copies.

The registrar will also issue you with a green certificate for the burial or cremation, which will be required by the funeral director. You will also be given a white certificate of registration of death which is used to cancel payments of pensions and allowances from public funds.

Information the registrar needs to know about the deceased

When you register a death, you will be asked some questions about the person who has passed away. You will need to make sure that you have all of this information to hand during your appointment. 

It is a good idea to write down this information before the appointment as this can be an upsetting time and you may not be able to remember all of the details that are needed. The information that the registrar will need includes:

  • The date and place of death
  • Their full name (maiden name if applicable)
  • Their home address
  • Their occupation
  • Details of any pension or allowance from public funds
  • If married, the date of birth of the surviving spouse

Once you have the death certificate you will be able to proceed with notifying organisations and making funeral arrangements. 

Please do not hesitate to contact us to discuss your options and the different services that we offer. Whatever your requirements are, we can help and arrange it for you.

Compassionate and Professional

Your calls will be taken in person locally not by a call centre, with complete confidentiality, 24 hours a day, 365 days a year.

Funeral arrangements can be made at our premises, at your home or via email.

Simple Service Cremation £1995.00

To a local crematorium or cemetery, the day and time is at our discretion, a coffin of our choice included. Third party costs are not included and need to be added to the above cost. Local crematoria cost can be found on this website by clicking the pricing tab.

Unattended Cremation £950.00

When no service and no attendance is required. Day, time and crematorium at our discretion. Provision of our choice of coffin, suitable for the purpose of cremation.

Cremation Fee Included.

Excludes Doctor’s Fees.

Has Someone Passed Away?

We understand at this difficult time you need someone to guide you through it all. We’re on hand to help after someone you love dies.

Arranging a Funeral

We’ll talk you through the process and what’s involved, so that you can make the right decision both for you and your loved ones.

Pre-Paid Funeral Agreement

Funeral plans

As a company we are not a funeral Plan provider.

We are though in most circumstances able to carry out instructions from a funeral plan purchased from a third party. Please contact us, to discuss your needs.

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A Few Kind Words...

Dear Mr Alan Greenwood, I cannot thank you and your team in Bookham enough, for the excellent service they provided in every respect in the Cremation of my wife.

Your resident Funeral Consultant Mary fully explained all we needed to understand and advised the options available to us.

Her in depth knowledge of all the service providers including, Order of Service, authors and print selection, Celebrant, Hall and refreshments.

So many things which without her I would have been lost.

In the past few days I have received so very many complements and praise for the service you gave.

Do please allow other potential clients to share our experience.

Yours sincerely

Terry Eves-Thorpe

Sheila Eves-Thorpe

“To all that it concerns, thank you seems hardly enough for making our Pops (William Hadaway) day very special with love and dignity from the beginning to the end you all made the day very special as well as his wishes you were there for all the family and made it a bit easier for us all to handle, couldn’t have wished for anything more. Many thanks again.”

Mark Hadaway & family

“I would like to say a huge thank you to both Carina at Alan Greenwood and Sons in Frimley and the Celebrant. When my mother-in-law passed, we had absolutely no idea what we were doing other than needing to contact a funeral directors. After calling, Carina invited us into the Frimley branch for an informal chat and made us feel at ease straight away. She talked us through every step whilst being compassionate, caring and professional during the whole process. It was a difficult time that was made so much easier by the way Carina and Maria handled everything. When the Celebrant contacted us we were unsure of what we wanted for the service, with his knowledge and understanding he helped us to put together a service that was both relaxed, professional and perfectly suited to us. Thank you to the whole team!”

Sarah

“Lynn, Bruce and I thank you so much for the wonderful understanding and help you have given us over the past days.It has been a difficult time but made so much easier by your guidance. With your kindness, we feel we managed to say our goodbyes to ‘Roger’, ‘Dad’ and ‘Grandy’ – showing our love and thanks to him for looking after us so perfectly over the years.”

Pat Clark

“Thank you for the care and support you gave to us all at the funeral of Annette Streetley, we did appreciate you kindness as we first stepped through the door at your Claygate branch and the days following. I know Tony, Rachel & Andrew were extremely grateful”

David & Betty Wakeford

“As a family we cannot thank you enough for all your care and support of us on the passing of our mum – Peggy Hart on October 19th and her funeral on October 31st. As we know from the past, you do a wonderful job and all the staff are so caring and compassionate. Carol you are a rock (dare I say Star!) as you guided us through so much and helped keep us on track.

The day went off so smoothly and well. Mum looked good and would have so enjoyed her last ride in the jag! Also she would have been pleased at Alan leading the way, as Dad – Bill thought so highly of him and always spoke of him in glowing terms when he was alive and said he was a great guy to work with.

Thank you, thank you, what more can I say. I just wish you had offices in Canada so when my time comes, I know I would be in such excellent caring hands.”

Maggie & Mike Raftery

“Dear Judy,

Thank you for all your hard work and great communication for the arrangement of mum’s funeral. Even though the restrictions limited certain things, everything ran so smoothly. We were able to celebrate mum’s life with a lovely service and great help from you and all at Alan Greenwood funeral services on the day.”

Yvonne and Peter Richardson

“Would you please pass on our thanks to the young lady who conducted the burial of Joyce Ashby last week. She was so kind to Jean my very elderly cousin especially on the ride back in the Limo taking us through Richmond Park and chatting all the way. We then went on to have a family picnic in Jean’s garden in the sunshine a lovely way to remember Joyce and the perfect day for Jean. Very many thanks from all of us in North Wales.”

Sheila, Keith & Rhoada Ashby

Dear Cindy,

I just wanted to say thank you for yesterday and please thank all the gentlemen who helped us. Everything ran very smoothly and they were excellent.

I was also very happy with the service booklet and photographs.

Lyla

To Lisa and all at Greenwood’s
Thank you for all the care and professionalism you have shown whilst caring for my Dad.
Thanks also for being so wonderful whilst looking after Diane and me, we are so grateful,
you took the pressure away from us during a very stressful time.

Sally and Diane

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